Signs that Your Business Needs IT Support

Having your own business is just one of many modern ways of expressing your autonomy in our interconnected and subsequently interdependent world. Whether you’ve done so because you discovered a niche, or simply prefer working of your own volition, self-employment offers many advantages over regular employment. Although with it comes an array of unique challenges, which can in some ways force you to rely on professional services to fill the gaps in your knowledge or ability.


Many self-started businesses nowadays operate partially or solely online, due to the availability of free space and the low cost of setting up. While many kinds of software and websites make the process easier, these services are still prone to a degree of error, albeit at a smaller margin than that which was experienced without. Running into technical problems can not only be frustrating it can also cost both money and time, and in some cases can even affect the way your business is perceived.


Here are some signs that you may need access to managed IT services for your business.


Inconsistent Bookkeeping

Bookkeeping, despite the name, hasn’t been done in books for some time now. There is a range of software across a huge scale of price points that can simplify or automate how you manage the comings and goings of money in your business. When it comes to bookkeeping, ensuring you track every penny will not only give you a better idea of how your business is doing, but it will also help at the end of each tax year.


If your software is producing results that don’t seem to reflect the way your business is going, or you’re regularly having to manually correct automated systems, then you may benefit from professional tech support. 


Inexplicably Losing Customers

One aspect of the globalization of markets via the internet that has negatively affected self-starters is the extremely competitive nature of marketing both online and off. Often marketing doesn’t directly reflect the quality of the goods or services that a business provides, instead, it’s often more of an indication of a marketing budget. Keeping up with modern marketing requires more than simply investing in ad space either online or off, people will expect to be able to navigate your website and learn about your business through social media at their convenience.


If you’ve noticed a drop-off in sales over recent years that doesn’t correlate to a coinciding drop-off in quality of service or product, then chances are your online presence simply isn’t cutting it. While social media management and other aspects of online marketing may seem daunting, with professional IT services at your disposal you may find it to be not only easier but more enjoyable than it seems. 


Insatiable Demand

On the other side of this issue is the growth of a business beyond its capacity, whether due to good marketing or incomparably high-quality products or services. This may seem like a positive, but if it’s poorly managed then the uptick can quickly peak and crash, leaving you in the dust while someone else who’s more organized snaps up your customer base.


If you’re struggling to keep up with the exponential growth of your business, you may not be utilizing all of the managed IT services available which can streamline the various processes. Business can be simplified through tech support via several solutions, from managing orders to tracking analytics, the right tech support can ensure your growth is more permanent than transient.


Inept Cybersecurity

Whether your business experiences digital break-ins, is assailed by cyber threats or is one of many industries in which personal information needs to be stored, cybersecurity is a must. Regardless of how you try to deter these attacks through other means, the best defense against cyber-threats is always going to be an up-to-date security system with easy-to-reach support. This is largely due to the nature of how our data is stored and collected, which has made it more valuable than ever before.


Whether or not you have experienced or even noticed any cyber-attacks on your business, if you handle people’s personal information then you should have a good cybersecurity system out of principle. As previously alluded to, the best cybersecurity system is nothing without regular updates and managed IT services that can help to quickly resolve issues as they arise.


Whatever issue you’re facing, any old managed IT services may not be enough. Whether you’re not satisfied with your current provider or haven’t yet considered the incorporation of one into your business, be sure to do your due diligence to get your money’s worth.